“Provides a wealth of practical, helpful information for today’s health care manager at all levels of the organization. His insights get right to the heart of effective managerial problem solving.” (Frederick Malphurs, director, VA Upstate New York Healthcare Network, Albany New York)
“Succeeds in combining solid academic knowledge with real world experience. This is an essential book for the healthcare manager as a text and as a day-to-day guide for most management situations.” (Paul J. Hensler, administrator, UCSD Thornton Hospital, University of California, San Diego)
“Don Lombardi’s manual has always been our organization’s source for emergency guidance.” (Msgr. Dennis J. Mahon, CEO, Catholic Community Services, Newark, New Jersey)
“this excellent resource deserves a place on your bookshelf.” (The Healthcare Collaborator, 1/02)
“This book provides practical and realistic solutions to serious problems that all managers face throughout their tenure. It is extremely useful in reassessing analytical and personnel management skills, and provides keen insights in addressing common and complex problems that all healthcare managers must confront daily.”–Dale W. Davenport, Creighton University Medical Center
It has been nearly a decade since the first edition of the Handbook for the New Health Care Manager was published. During that time, dramatic changes have taken place in the health care industry and particularly in health care management. Written as a hands-on guide for both novice and seasoned managers, the Handbook for the New Health Care Manager, Second Edition offers a wealth of practical strategies, procedures, and methods that are designed to meet the myriad challenges of today’s health care marketplace. This thoroughly revised and updated edition features new information on numerous topics and includes:
- An analysis of managerial strengths, weaknesses, opportunities, and threats
- Helpful guidelines for goal setting, performance assessment, and overall performance evaluation
- Suggestions for the most effective use of e-mail and other technological tools
- A blueprint for encouraging employee accountability, creativity, and innovation
- A targeted behavioral interviewing and selection guide.
In addition, this handy book contains effective strategic planning and decision-making tools and helpful guidelines that managers can use when mentoring employees. “Provides a wealth of practical, helpful information for today’s health care manager at all levels of the organization. His insights get right to the heart of effective managerial problem solving.” ―Frederick Malphurs, director, VA Upstate New York Healthcare Network, Albany, New York “Succeeds in combining solid academic knowledge with real world experience. This is an essential book for the health care manager as a text and as a day-to-day guide for most management situations.” ―Paul J. Hensler, administrator, UCSD Thornton Hospital, University of California, San Diego “Don Lombardi’s manual has always been our organization’s source for emergency guidance.” ―Msgr. Dennis J. Mahon, CEO, Catholic Community Services, Newark, New Jersey [author photo by] The Author Donald N. Lombardi, Ph.D., is associate academic director of Seton Hall University and the principal partner of CHR/InterVista, a health care management consulting firm in Mt. Arlington, New Jersey.
From the Back Cover
It has been nearly a decade since the first edition of the Handbook for the New Health Care Manager was published. During that time, dramatic changes have taken place in the health care industry and particularly in health care management. Written as a hands-on guide for both novice and seasoned managers, the Handbook for the New Health Care Manager, Second Edition offers a wealth of practical strategies, procedures, and methods that are designed to meet the myriad challenges of today’s health care marketplace.
About the Author
DONALD N. LOMBARDI is associate academic director of Seton Hall University and the principal partner of CHR/InterVista, a health care management consulting firm in Mt. Arlington, New Jersey.
Wow! eBook
