Wow! eBook
Consultancy in public services: Empowerment and Transformation
Author(s): Robert Adams (Author)
- Publisher: Policy Press
- Publication Date: 25 July 2012
- Edition: Illustrated
- Language: English
- Print length: 256 pages
- ISBN-10: 1847424686
- ISBN-13: 9781847424686
Book Description
This book has grown from the authors’ public services consultancies over the past twenty-five years and is rooted in relevant literature. It challenges the traditional view that the consultants are brought in as experts and instead examines ways of using consultancy to empower staff, patients, service users and members of the public, so that they can take part in developing, changing, innovating and ultimately transforming these services. The authors argue that consultants should be inclusive rather than exclusive, creative rather than working within safe limits, opportunitistic rather than regimented, and innovative rather than rule-following. This is a practical handbook concerned centrally with engagement in practice and, crucially, with practical implementation, dealing with all stages of the consultancy process. It promotes a range of approaches, rather than operating in a specialist area of practice. It is aimed at consultants and would-be consultants, as well as managers, practitioners and anyone interested in the practice of consultancy in public services.
Editorial Reviews
Review
“This invaluable book genuinely breaks new ground in the use of consultancies, showing you how to work positively with staff to develop creative solutions in order to provide effective services.” –Brian Littlechild, University of Hertfordshire
About the Author
Robert Adams, Emeritus Professor, School of Health and Social Care, Teesside University, has carried out consultancies with many public sector organisations. He has researched and written widely on public services including health and social care. Wade Tovey, Assistant Dean Enterprise and Director of EPICC [Enhancing Practice and Innovation Centre for Care], School of Health and Social Care, Teesside University, over 20 years has completed much consultancy work in public services.
