What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
Berrett-Koehler Publishers(2015/9/1) | English
Berrett-Koehler Publishers(2015/9/1) | English
Wiley(2009/4/27) | English | 9780470461686
Wiley(2010/7/2) | English | 9780470529409
Wiley(2012/10/15) | English | 9781592802555
Primento Digital (2013/12/11) | French | 9782874962615
iDreamBooks Inc(2015/7/2) | English
Springer International (2015/5/19) | English | 9783319173948
Wiley(2012/11/27) | English | 9780470824665
Springer International (2015/6/12) | English | 9783319176468
Wiley(2011/4/4) | English | 9780470963630