Customer Relations

101 Ways to Improve Customer Service: Training, Tools, Tips, and Techniques Author(s): Lorraine L. Ukens (Author) Publis...

赞(0)girro2026-08-02

The Network Is Your Customer: Five Strategies to Thrive in a Digital Age Author(s): David L. Rogers (Author) Publisher: ...

赞(0)girro2025-11-13

The Customer Rules: The 39 Essential Rules for Delivering Sensational Service Author(s): Lee Cockerell (Author) Publishe...

赞(0)girro2025-07-30

Social CRM For Dummies Author(s): Kyle Lacy (Author), Stephanie Diamond (Author), Jon Ferrara (Author) Publisher: For Du...

赞(0)girro2024-12-16

Unleashing Excellence: The Complete Guide to Ultimate Customer Service Author(s): Dennis Snow (Author), Teri Yanovitch (...

赞(0)girro2023-06-01

Customer Service For Dummies 3rd Edition Author(s): Karen Leland (Author), Keith Bailey (Author) Publisher: For Dummies ...

赞(0)girro2023-04-25

The Supernova Advisor: Crossing the Invisible Bridge to Exceptional Client Service and Consistent Growth Author(s): Robe...

赞(0)girro2021-08-28

Scoring Points: How Tesco is Winning Customer Loyalty Author(s): Clive Humby (Author), Terry Hunt (Author), Tim Phillips...

赞(0)girro2020-03-21

Building the Value Machine: Transforming Your Business Through Collaborative Customer Partnerships Author(s): Peter Chev...

赞(0)girro2019-01-13

Business Process Mapping: Improving Customer Satisfaction 2nd Edition Author(s): J. Mike Jacka (Author), Paulette J. Kel...

赞(0)girro2018-12-06