Wow! eBookWhy CRM Doesn’t Work
Why CRM Doesn't Work
Subtitle: How to Win by Letting Customers Manage the Relationship
by: Newell, Frederick
Paperback: 286 pages
Publisher: Bloomberg Professional Library( April 22, 2003 )
ISBN-10: 1576601323
Why CRM Doesn't Work
未经允许不得转载：Wow! eBook » Why CRM Doesn't Work
