Wow! eBook
What People Want: A Manager's Guide to Building Relationships That Work
Author(s): Terry R. Bacon (Author)
- Publisher: John Murray Business
- Publication Date: 16 Jun. 2011
- Language: English
- Print length: 264 pages
- ISBN-10: 1857885759
- ISBN-13: 9781857885750
Book Description
What People Want reveals the truth about what it takes to build employee-manager relationships that matter―both to the people involved and to the bottom line. Packed with fascinating results from first-of-its-kind research, this road map through today’s workplace of changing demographics, diversity, and difference offers a multitude of tools and advice for building trust, creating a respectful environment, being sensitive to others, setting the right tone, and developing the kinds of relationships that result in lower turnover, higher productivity, and greater employee satisfaction.
