Usable Usability: Simple Steps for Making Stuff Better
Author(s): Eric Reiss (Author)
Publisher: Wiley
Publication Date: 29 Jun. 2012
Edition: 1st
Language: English
Print length: 256 pages
ISBN-10: 1118185471
ISBN-13: 9781118185476
Book Description
The A-to-Z guide to spotting and fixing usability problems
Frustrated by pop-ups? Forms that make you start over if you miss a field? Nonsensical error messages? You’re not alone! This book helps you simply get it right the first time (or fix what’s broken). Boasting a full-color interior packed with design and layout examples, this book teaches you how to understand a user’s needs, divulges techniques for exceeding a user’s expectations, and provides a host of hard won advice for improving the overall quality of a user’s experience. World-renowned UX guru Eric Reiss shares his knowledge from decades of experience making products useable for everyone…all in an engaging, easy-to-apply manner.
Reveals proven tools that simply make products better, from the users’ perspective
Provides simple guidelines and checklists to help you evaluate and improve your own products
Zeroes in on essential elements to consider when planning a product, such as its functionality and responsiveness, whether or not it is ergonomic, making it foolproof, and more
Addresses considerations for product clarity, including its visibility, understandability, logicalness, consistency, and predictability
Usable Usability walks you through numerous techniques that will help ensure happy customers and successful products!
Editorial Reviews
From the Inside Flap
I stopped reading because I was tempted to steal stuff for my next book!” Steve Krug, author of Don’t Make Me Think
“I just want it to work!”
That’s what “usability” means to the user. It’s about whether a product or service does what the user wantsand expectsit to do. And that’s what makes people wantor not wantwhat you have to sell. This book is packed with suggestions, steps, and guidelines to help you create products and services that do what users want. Many of them are unbelievably simple. They just work.
HOW TO CREATE USABLE STUFF
Have clear goals for what you want to accomplish
Use the checklists in each chapter to help you spot potential problems
Learn what makes users happyor not happy
Discover three keys to responsiveness
Put logical reasoning to work for you
Improve profitability by improving usability
From the Back Cover
I stopped reading because I was tempted to steal stuff for my next book!” Steve Krug, author of Don’t Make Me Think
“I just want it to work!”
That’s what “usability” means to the user. It’s about whether a product or service does what the user wants and expects it to do. And that’s what makes people want or not want what you have to sell. This book is packed with suggestions, steps, and guidelines to help you create products and services that do what users want. Many of them are unbelievably simple. They just work.
HOW TO CREATE USABLE STUFF
Have clear goals for what you want to accomplish
Use the checklists in each chapter to help you spot potential problems
Learn what makes users happy or not happy
Discover three keys to responsiveness
Put logical reasoning to work for you
Improve profitability by improving usability
About the Author
ABOUT THE AUTHOR
Eric Reiss has been meddling with service- and product-design projects for longer than he cares to remember. Today, he is CEO of The FatDUX Group, an international user-experience design company headquartered in Copenhagen, Denmark. Eric has also lectured on design principles at the Bauhaus University in Weimar, is a former Professor of Usability and Design at the IE Business School in Madrid, and serves on the advisory boards of several universities and institutes in both Europe and the United States. His Web Dogma, a design philosophy that transcends both fashion and technology, has been adopted by thousands of developers and companies around the world. You can follow Eric Reiss on Twitter: @elreiss
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