Transforming Health Care Leadership is a guide for gaining the knowledge and mastering the tools to successfully meet the unprecedented challenges that health care organizations and their leaders now face. The authors rebut management myths that may have worked in yesterday’s health care bureaucracies but have no place in the learning organizations that are coming to dominate this field.
Health care organizations are challenged to improve care at the bedside for patients, learn from individual patients to improve population health, and reduce per capita costs. To achieve these aims, new kinds of leaders are needed in all parts of the organization. These leaders need to apply and integrate:
- Strategic Intelligence (foresight, partnering, visioning, motivating)
- Profound Knowledge (systems, variation, personality intelligence, theory of knowledge)
- Shared Philosophy (purpose, practical values, ethics and moral reasoning, definition of results)
- Methods and Tools based on the above to move a health care organization from a bureaucracy to a learning organization that can rapidly adapt to continual change.
Readers will learn to thrive and succeed in today’s environment, by improving the patient’s experience, challenging prevailing assumptions about cost, and raising the health of the populations they serve.
From the Back Cover
Praise for Transforming Health Care Leadership
“The authors of this book provide the necessary tools for health care leaders to build a learning organization that can make the Triple Aim a reality―better patient care, at lower per-capita cost, while learning to improve population health.”
―Donald M. Berwick, MD, MPP, FRCP, president emeritus and senior fellow, Institute for Healthcare Improvement; former administrator, Centers for Medicare & Medicaid Services
“This book is a must for every nurse leader’s library and should be a resource and tool in every graduate nursing program, particularly those who are preparing doctoral students focused on systems leadership. It is full of experiential learning, and brings leadership to life.”
―Alexia Green, RN, PhD, FAAN, professor and dean emeriti, Anita Thigpen Perry School of Nursing, Texas Tech University Health Sciences Center
“At a time when bold changes are necessary in the delivery of health services to improve outcomes and lower costs, the authors provide both compelling reasons for change and specific case studies of how it can be done. This is an important resource for leaders at every level in every part of the health sector today. It should be required reading for all those who want to improve the performance of their part of our medical enterprise.”
―John Rother, president and CEO, National Coalition on Health Care
“Transforming Health Care Leadership is a well-constructed guide to transforming health care by creating transformational leadership. Anyone serious about improving health care―who has hope that we can actually succeed at making things better for our patients and communities while practicing good financial stewardship―needs to read this book.”
―Tony Joseph, MD, founder, The Healthcare Accreditation Colloquium
About the Author
Michael Maccoby, PhD, is president of The Maccoby Group in Washington, DC and an associate fellow at the Said Business School, Oxford University.
Clifford L. Norman, MA, ASQ Certified Quality Engineer, is a consultant with Associates in Process Improvement (API) and co-owner of Profound Knowledge Products, Inc. He is a member of the American Society for Quality (ASQ).
C. Jane Norman, BS, MBA, ASQ Certified Quality Engineer, is a consultant and president of Austin API, Inc. and Profound Knowledge Products, Inc.
Richard Margolies, PhD, is a psychologist and vice president of the Maccoby Group who assists leaders in developing their leadership and strategy.
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