The intense focus companies place on processes, technology, analytics on just about everything except their professionals screams out an unspoken message: people don’t count. As knowledge grows, specialization increases, and complex activities require a web of experts people to move an idea from concept to reality.
Seeking to increase understanding of productivity in the 21st-century workforce, Transforming IT Culture reveals how highly specialized IT knowledge workers must collaborate to create value, uncovering the human factors that ignite success. Author Frank Wander explores how social intelligence, trust, and unselfishness are the indispensable management tools that will enable leaders to energize a human web and make it highly productive.
An unflinching look at the human side of production today, Transforming IT Culture peels back the layers, revealing the boundless potential of knowledge and experience across teams of highly skilled individuals, with guidance on:
- Unlocking human potential
- Why our human resource practices remain primitive
- The importance of empathy, caring, and compassion at work
- Designing a collaborative social system and why it matters
- Shaping IT one interaction at a time
- Servant leadership in IT
- Building a culture of creativity
- Maximizing the productivity of your talent
The ultimate guide to building a better IT department from the inside out, Transforming IT Culture makes a strong case for a leadership style where the happiness and emotional well-being of workers is the key to extraordinary collaboration and to a productivity revolution.
Transforming IT Culture
How to Use Social Intelligence, Human Factors, and Collaboration to Create an IT Department That Outperforms
The intense focus companies place on processes, technology, analytics on just about everything except their professionals screams out an unspoken message: people don’t count. As knowledge grows, specialization increases, and complex activities require a web of experts people to move an idea from concept to reality.
Seeking to increase understanding of productivity in the 21st-century workforce, Transforming IT Culture reveals how highly specialized IT knowledge workers must collaborate to create value, uncovering the human factors that ignite success. Author Frank Wander explores how social intelligence, trust, and unselfishness are the indispensable management tools that will enable leaders to energize a human web and make it highly productive.
An unflinching look at the human side of production today, Transforming IT Culture peels back the layers, revealing the boundless potential of knowledge and experience across teams of highly skilled individuals, with guidance on:
- Unlocking human potential
- Why our human resource practices remain primitive
- The importance of empathy, caring, and compassion at work
- Designing a collaborative social system and why it matters
- Shaping IT one interaction at a time
- Servant leadership in IT
- Building a culture of creativity
- Maximizing the productivity of your talent
The ultimate guide to building a better IT department from the inside out, Transforming IT Culture makes a strong case for a leadership style where the happiness and emotional well-being of workers is the key to extraordinary collaboration and to a productivity revolution.
About the Author
FRANK WANDER is founder and CEO of the IT Excellence Institute, an organization dedicated to answering Peter Drucker’s challenge to increase the productivity of knowledge workers. Prior to starting the Institute, Frank was CIO at Guardian Life for more than five years, transforming the culture and capability of IT to deliver business projects on time and on budget, across 90% of its portfolio. He is a highly sought-after speaker at leading IT industry events, contributes articles to CIO Magazine and Computerworld, and has been featured in the Wall Street Journal.
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