
TQM Engineering Handbook
Author(s): D.H. Stamatis (Author)
- Publisher: CRC Press
- Publication Date: December 17, 2019
- Edition: 1st
- Language: English
- Print length: 676 pages
- ISBN-10: 0367448203
- ISBN-13: 9780367448202
Book Description
Offering a model, an implementing strategy, as well as traditional and nontraditional methods for the successful enhancement and maintenance of quality, this work establishes a rationale for the continuation of Total Quality Management (TQM) in all organizations. It considers leading quality-related topics, such as unusual charts, supplier-organization-customer relationships, customer needs and expectations, instructional design, adult learning, advanced quality planning, and reliability.
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About the Author
Stamatis, D.H.
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