‘What a great, insightful and thought-provoking work! The best part is that Charlie makes it practical and easily understandable with his real-life examples. Finally, a road-map for IT professionals who want to thrive in the business world in which they are being thrust.’
— Jaime L. Rosado, Jr, Col (ret), USAF, Medical Services Corps, FACHE, FAHM
“For me the strength of this book comes towards the end, where Araujo expands upon the “five skills”. As technology has moved over the years from an esoteric laboratory environment, through cost-cutting applications, to now be central to business operations as it drives revenue generation, the management and role played by the IT division has had to change too. It is easy to forget that IT is a business function and needs to be evaluated in a financial sense, and how it creates value to the organization. Collaborating for innovation is important and demands good leadership. And, however much we may hate it IT has to be “sold”. Araujo convincingly argues that these are essential in the IT management role but in reality, with the pervasiveness of IT to almost every aspect of business and daily life, they are fundamental to anyone’s use of technology.”
— Professor Geoffrey Dick, Dept of Computer Information Systems, Georgia Southern University
“Charles has really nailed it for any executive struggling with IT strategy. How IT got here and where it’s going. This book really hits at the heart of what is missing in IT today and provides step-by-step approaches loaded with examples for steering the strategic course for IT in the 21st century.”
— Randy Steinberg
“This is the most definitive book on IT Transformation I have ever read. It clearly identifies how to perceive, treat and integrate IT as a true business function. It should be required reading for all current and aspiring CIOs, CTOs and CISOs. This paradigm shift is happening right now and this book demystifies the steps needed to make the journey successful. Bravo!!”
— Roman Hlutkowsky
‘IT as we know it is dead.’
Forces are at work, reshaping the very fabric of the IT organization. Driven by our own history, changing perceptions of how technology should work and newfound, but very real, competition, IT organizations are struggling to evolve – but into what?
Whether you are an IT executive, or just beginning your career, this book offers you the key insights you need to understand what is happening and what is coming. Understanding that future, Charles Araujo blends a wide range of research and case studies to help you discover the skills you must develop in order to succeed and thrive in The Quantum Age of IT.
“Charles has really nailed it for any executive struggling with IT strategy. How IT got here and where it’s going. This book really hits at the heart of what is missing in IT today and provides step-by-step approaches loaded with examples for steering the strategic course for IT in the 21st century.”
(Randy Steinberg, Author, ITIL Service Operation, 2011 Edition)
“This is the most definitive book on IT Transformation I have ever read. It clearly identifies how to perceive, treat and integrate IT as a true business function. It should be required reading for all current and aspiring CIOs, CTOs and CISOs. This paradigm shift is happening right now and this book demystifies the steps needed to make the journey successful. Bravo!!”
(Roman Hlutkowsky, Former SVP Human Resources and VP Operations Technology, FedEx Ground)
Read this book and your organization will not simply survive, it will thrive!
About the author
Charles Araujo is the founder and CEO of The IT Transformation Institute. He is a recognized leader and expert in the areas of IT transformation and IT organizational change. He serves on the boards of itSMF USA and The Executive Next Practices Institute.
About the Author
Charles Araujo is the founder and CEO of the IT Transformation Institute, which is dedicated to helping IT leaders transform their teams into customer-focused, value-driven learning organizations. He is a recognized leader and expert in the areas of IT transformation and IT organizational change. He serves on the boards of itSMF USA and the Executive Next Practices Institute. He has been quoted in or published in magazines, blogs, and websites including ZDNet, IT Business Edge, ITSM Portal, TechRepublic, itSMF USA’s Forum, HDI SupportWorld and USA Today. He is presently at work on two new books and speaks frequently on a wide range of subjects related to his vision of the future of IT.