Wow! eBook
Making Cents Out of Knowledge Management
Author(s): Jay Liebowitz
- Publisher: Scarecrow Press (UK)
- Publication Date: 13 Mar. 2008
- Language: English
- Print length: 206 pages
- ISBN-10: 0810860481
- ISBN-13: 9780810860483
Book Description
Knowledge management is the process of creating value from an organizations intangible assets. It is generally concerned with four major types of capital: human, the brainpower of the employees; structural, such as intellectual property rights or databases; social, knowledge acquired from customers and stakeholders; and competitive, knowledge learned about or from an organizations competitors. This concise, easy-to-read book provides guidance on the value and importance of knowledge management for organizations.
Many organizations are reluctant to invest in knowledge management (KM) and competitive intelligence (CI) initiatives for their companys use. In his newest book, Jay Liebowitz discusses how value-added benefits can be derived from such efforts, with concepts and cases presented.
Making Cents Out of Knowledge Management focuses on demonstrating ways to show the value of knowledge in organizations and discusses methods to measure knowledge management outcomes. Reinforcing these concepts are representative cases from leading practitioners and educators of how organizations have been doing this worldwide.Editorial Reviews
Review
If you are someone involved or interested in developing a KM program within your organization Making Cents Out of Knowledge Management is a good book to get you started. It not only gives you tools to begin planning and mapping out what you need to do, it also provides examples of what others have done.
About the Author
Dr. Jay Liebowitz is professor of information technology in the Cary Business School at Johns Hopkins University. He is the Program Director of the university’s Graduate Certificate in Competitive Intelligence and the author of Social Networking (Scarecrow Press, 2007) and What They Didn’t Tell You About Knowledge Management (Scarecrow Press, 2006).
