The Perfect Employee Journey and Experience: Building Long-Term Employee Loyalty, Boosting Satisfaction, and Securing Performance

In times of skilled‑labor shortages, excellent recruiting alone is no longer enough to attract new employees. To be successful in the long term, companies depend on loyal and engaged employees. This professional book introduces the most important elements of the Employee Journey – from pre-boarding to offboarding – and explains how leaders within organizations can create and firmly anchor a successful employee experience.

Numerous concrete recommendations for action, checklists, practical examples, and metrics/KPIs enable quick implementation in one’s own practice. A special focus is also placed on the topics of New Work and hybrid/remote work. The book shows how current insights and trends can be integrated into the Employee Journey, thereby fostering strong employee loyalty and satisfaction. This practice-oriented guide is aimed at HR managers and all leaders who want to actively shape the transformation toward a human-centered organization.

Contents

• Fundamentals of the Employee Journey
• The Pre‑Boarding Phase
• Onboarding – The Foundation for Employee Retention
• The Employee Retention Phase
• The Development Phase
• The Exit / Offboarding Phase
• Future Perspectives
• The Impact of New Work / Home Office / Remote Work on the Individual Phases of the Employee Journey

The Authors

Hans-Heinz Wisotzky is the owner and co‑founder of an executive search consultancy in Düsseldorf, specializing in the placement of top executives. With “GainTalents,” he runs one of the most important podcasts on talent acquisition and development in the German-speaking region and advises medium-sized companies as well as start-ups on implementing innovative and future-ready recruiting strategies.

Prof. Johanna Bath is a Professor of Corporate Management at Reutlingen University. She focuses on the transformation of companies, for example in the area of the future of work. She is one of the most well‑known experts and speakers on hybrid work and advises companies on optimizing the performance of their working models.

The translation was done with the help of artificial intelligence. A subsequent human revision was done primarily in terms of content.

This book is a translation of an original German edition. The translation was done with the help of artificial intelligence (machine translation by the service DeepL.com). A subsequent human revision was done primarily in terms of content, so that the book will read stylistically differently from a conventional translation.

Hans-Heinz Wisotzky is the owner and co‑founder of an executive search consultancy in Düsseldorf, specializing in the placement of top executives. With “GainTalents,” he runs one of the most important podcasts on talent acquisition and development in the German-speaking region and advises medium-sized companies as well as start-ups on implementing innovative and future-ready recruiting strategies.

Prof. Johanna Bath is a Professor of Corporate Management at Reutlingen University. She focuses on the transformation of companies, for example in the area of the future of work. She is one of the most well‑known experts and speakers on hybrid work and advises companies on optimizing the performance of their working models.