The Middle East Unveiled: A cultural and practical guide for all Western business professionals
Author(s): Donna Marsh (Author)
Publisher: How To Books
Publication Date: 21 July 2010
Language: English
Print length: 356 pages
ISBN-10: 184528416X
ISBN-13: 9781845284169
Book Description
Why did Mr Abdul Rahman Hassan seem uncomfortable when I asked him if his Christian name was Abdul?A” Many organisations new to the Middle East become very successful; many more struggle, and some will fail altogether. Often, the difference between a successful organisation and one that fails is that organisation’s level of cultural intelligence. Cultural intelligence has never been more important as businesses globalise, especially in parts of the world that are very different to markets in the West. Cultural and social mistakes can cost businesses dearly. Learning how to do business in the Middle East without causing offence is crucial. This book provides cultural and practical business intelligence for all Western business people working throughout the Middle East. It also focuses on issues specifically important to Western businesswomen, as well as for men who might be working with Arab and Muslim women. It can make the difference between success and failure for the reader and his or her organisation.
Editorial Reviews
Review
Donna has sucessfully managed to encapsulate her knowledge and experiences in this great little publication. It is current, comprehensive and most importantly useful. A ‘must-have’for anyone looking to better their understanding of working in the region. –Cultural Diversity.
This invaluable guide helps readers develop and hone skills to handle any business situation and will prepare you for a successful trip to the Middle East and open many a door once you land. The chapters are brief, meaning the book can be used for quick reference. –www.gulfnews.com.
From the Author
Many Westerners may be apprehensive when they learn they are about to work in the Middle East. Often, their thoughts turn to the mostly negative news they hear from mass media sources. They may also be frightened by a range of `what ifs’, from safety to discomfort working with people they perceive to be very different from themselves. Many Westerners are looking for guidance on how to do business in the Middle East, and ask a similar set of questions, such as
– What do I need to know about Islam and how will it impact my business? – As a Western businesswoman, how can I work successfully in Saudi Arabia? – How do I manage the different ways of doing business in the Middle East with expectations set by management back at the home office? – How do I choose a trustworthy local sponsor when opening an office in the Gulf? – Why did Mr Abdul Rahman Hassan seem uncomfortable when I asked him if his Christian name is Abdul? – What are the do’s and don’ts I need to be aware of that could cause me to lose business?
From business etiquette to hints and tips on business practices that may be vastly different to those found in the West, The Middle East Unveiled has been written to give practical advice in the areas of relationship building and trust, managing time and deadlines, multitasking, negotiating, and the importance of recognising communication styles different to what most Westerners are used to. In addition, many Western business professionals must also manage frustrations that are common when working in the Middle East, from coping with fatalistic attitudes alien to most Westerners to the need to manage expectations back home, where expectations may not be in line with the realities of the region. The Middle East Unveiled should get newcomers started, steer new visitors in the right direction and provide veteran travellers with answers to their own observations and experiences.
About the Author
Donna Marsh first travelled to the Middle East in 1978. She has worked as a businesswoman in her own right for much of her 30 year career in corporate sales, marketing and new business development roles in the fields of banking and information technology, travelling throughout the Levant, Egypt and the Gulf Countries, including Saudi Arabia. As founder of Culture Unveiled, she now provides cross cultural business consultancy services to professionals in a variety of multinational corporate and governmental organisations. www.cultureunveiled.com