The International Research Symposium on Service Excellence in Management (QUIS)
Authors: Gustafsson, Anders; Kandampully, Jay; Edvardsson, Bo
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Publisher: Emerald Group Publishing Limited ( 2014/8/18 )
ISBN-13: 9781784414016
ISBN-10: 1784414018
QQ: 7450911
Language: English
Category: Business / Management
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