What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
What Great Service Leaders Know and Do:Creating Breakthroughs in Service Firms by: Heskett, James L.; Sasser, W. Earl; S...
What Great Service Leaders Know and Do:Creating Breakthroughs in Service Firms by: Heskett, James L.; Sasser, W. Earl; S...
Mahntelefonate vorbereiten by: Lochmann, Franziska; Lochmann, Gerhard Publisher: Haufe Lexware Verlag(2015/6/30) Languag...
Cable Networks, Services, and Management by: Toy, Mehmet Publisher: Wiley(2015/1/6) Edition: 1 Language: English ISBN-10...
Reshaping Retail:Why Technology is Transforming the Industry and How to Win in the New Consumer Driven World by: Niemeie...
Treasury Markets and Operations by: Hong Kong Institute of Bankers (HKIB) Publisher: Wiley(2014/8/1) Edition: 1 Language...
Digital Disciplines:Attaining Market Leadership via the Cloud, Big Data, Social, Mobile, and the Internet of Things by: ...
Fragetechnik für Mahntelefonate by: Lochmann, Franziska; Lochmann, Gerhard Publisher: Haufe Lexware Verlag(2015/6/30) La...
Grundrecht auf staatlichen Schutz.:Ein Vergleich von Grundgesetz für die Bundesrepublik Deutschland und Verfassung der V...
Transportation Services for Older Adults and Nonemergency Medical Transportation:Selected Analyses by: Harris-Bowen, Pat...
Encyclopedia of Security Management by: Fay, John Publisher: Elsevier Science(2014/5/14) Edition: 2 Language: English IS...