A unique approach to information overload, combining theory and practical solutions
Written and edited by an international group of experts from academia and industry, Information Overload clearly links academic theory to real-world practice, providing a truly global and interdisciplinary treatment of this important topic.
Emphasizing the role of engineers and technical communicators, the book discusses the root causes and costs of information overload within organizations and introduces strategies and proven techniques for reducing information overload and minimizing its negative impact. It offers a theoretical framework and ideas for future research, and features special chapter ‘insight boxes’ that recount different approaches to problems from various multinational corporations.
Information Overload:
- Focuses on key definitions and challenges of information overload for both communicators and organizations
- Details a variety of technical and human-centered strategies for addressing the deluge of data
- Presents effective solutions tried at IBM, Xerox, and Harris Corporation
- Examines the effects of culture as well as that of color, visual form, text, and end-user documentation
- Offers an engineering perspective on the technologies available for dealing with information overload
Information Overload also serves as a first-rate survival manual for researchers in academia, practicing engineers, technical communicators, and managers and professionals at all levels of profit and nonprofit organizations.
From the Back Cover
A unique approach to information overload, combining theory and practical solutions
Written and edited by an international group of experts from academia and industry, Information Overload clearly links academic theory to real-world practice, providing a truly global and interdisciplinary treatment of this important topic.
Emphasizing the role of engineers and technical communicators, the book discusses the root causes and costs of information overload within organizations and introduces strategies and proven techniques for reducing information overload and minimizing its negative impact. It offers a theoretical framework and ideas for future research, and features special chapter ‘insight boxes’ that recount different approaches to problems from various multinational corporations.
Information Overload:
- Focuses on key definitions and challenges of information overload for both communicators and organizations
- Details a variety of technical and human-centered strategies for addressing the deluge of data
- Presents effective solutions tried at IBM, Xerox, and Harris Corporation
- Examines the effects of culture as well as that of color, visual form, text, and end-user documentation
- Offers an engineering perspective on the technologies available for dealing with information overload
Information Overload also serves as a first-rate survival manual for researchers in academia, practicing engineers, technical communicators, and managers and professionals at all levels of profit and nonprofit organizations.
About the Author
JUDITH B. STROTHER, PhD, is Chair of the Graduate Program in Global Strategic Communication and Professor of Communication at Florida Institute of Technology in Melbourne, Florida. She has written three books and several book chapters, in addition to journal articles and conference proceedings.
JAN M. ULIJN, PhD, is an early emeritus of the endowed Jean Monnet Chair in Innovation, Entrepreneurship and Culture at Eindhoven University of Technology, and currently Professor of the Open University School of Management in the Netherlands. He has written numerous journal articles and book chapters and has authored or edited several books.
ZOHRA FAZAL is Instructor of Humanities and Communication and a founding member of the Center for Communication Excellence at Florida Institute of Technology. She is currently pursuing her PhD in science education.
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