Wow! eBook
Managing Quality
Author(s): Des Bell (Author), George Wilson (Author), Philip Mcbride (Author), Nial Cairns (Author)
- Publisher: Routledge
- Publication Date: 2 Dec. 2016
- Edition: 1st
- Language: English
- Print length: 256 pages
- ISBN-10: 1138155942
- ISBN-13: 9781138155947
Book Description
Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality. It is based upon the Management Charter Initiative’s Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC.
Editorial Reviews
About the Author
Desmond Bell, Philip McBride, George Wilson
