Services Marketing: Integrating Customer Focus Across the Firm, 7th Edition by: Valarie Zeithaml – Mary Jo Bitner – Dwayne Gremler ISBN-10: 0078112109 ISBN-13: 9780078112102 Edition: 7 Student Released: 2017-03-14 Hardcover: 672 pages 4.9 电子书代发PDF格式价格10元我要求助
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