
ServiceDesk Plus 8.x Essentials
Author(s): Ankush Agarwal (Author)
- Publisher: Packt Publishing
- Publication Date: 2 Sept. 2013
- Language: English
- Print length: 114 pages
- ISBN-10: 1849696640
- ISBN-13: 9781849696647
Book Description
This is a practical, hands-on guide that assists you in setting up and efficiently managing ITSM. ServiceDesk Plus 8.x Essentials is for IT helpdesk managers, administrators, and staff, serving as a compendium for service management concepts useful for them.
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