ServiceDesk Plus 8.x Essentials

ServiceDesk Plus 8.x Essentials book cover

ServiceDesk Plus 8.x Essentials

Author(s): Ankush Agarwal (Author)

  • Publisher: Packt Publishing
  • Publication Date: 2 Sept. 2013
  • Language: English
  • Print length: 114 pages
  • ISBN-10: 1849696640
  • ISBN-13: 9781849696647

Book Description

This is a practical, hands-on guide that assists you in setting up and efficiently managing ITSM. ServiceDesk Plus 8.x Essentials is for IT helpdesk managers, administrators, and staff, serving as a compendium for service management concepts useful for them.

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