Service-Ability: Create a Customer Centric Culture and Achieve Competitive Advantage
Hardcover: 279 pages
Publisher: Wiley (November 12, 2012)
Language: English
ISBN-10: 1118345568
Service-Ability: Create a Customer Centric Culture and Achieve Competitive Advantage
Hardcover: 279 pages
Publisher: Wiley (November 12, 2012)
Language: English
ISBN-10: 1118345568