The 24 Sales Traps and How to Avoid Them: Recognizing the Pitfalls That Mislead Even the Best Performers
Author(s): Dick Canada (Author)
Publisher: Amacom Books
Publication Date: November 15, 2001
Edition: First Edition
Language: English
Print length: 188 pages
ISBN-10: 0814471412
ISBN-13: 9780814471418
Book Description
There's nothing easier, more natural--or more dangerous--than to latch on to wrong information. Salespeople do it all the time, as they mistakenly build their sales philosophies on foundations of half-truths and falsehoods, such as "you must be aggressive to succeed in sales" or "lower your price to close the sale."
The 24 Sales Traps and How to Avoid Them debunks sales truisms like these. Based on field-tested and scientifically validated research, the book replaces conventional wisdom with hard facts and an updated approach. For example:
* "If you generate sales activity, you'll be successful." Sales managers preach this as gospel, but the research uncovered here shows that it only applies to small, transactional sales, not large, consultative sales.
* "The Internet has changed selling." Not so, readers learn. The Internet has shifted traditional direct marketing to the virtual channel, but not selling.
* "Handling objections helps you meet the prospect's needs." True, but: research shows that the fewer the objections, the more likely the sale will take place.
The 24 Sales Traps and How to Avoid Them will appeal to both sales managers and reps searching for a fresh infusion of real-life advice on how to achieve better sales.
Editorial Reviews
Review
The book is catchy, with each section debunking a notion readers probably believe. -- Toronto Ontario Globe & Mail, May 2002
About the Author
Dick Canada (Indianapolis, IN) is cofounder and executive director of the Institute for Global Sales Studies, an instructor at Indiana University's Kelley School of Business, and a former manager of training and development for Xerox.
Based on field-tested and scientifically validated research, this eye-opening look at sales strategy turns conventional wisdom on its head, uncovering the 24 assumptions that can lead even top producers astray.