Recruiting, Interviewing, Selecting & Orienting New Employees 5th Edition

A genuine classic, Recruiting, Interviewing, Selecting & Orienting New Employees has kept readers up to date on the latest in staffing since its original publication. A practical and user-friendly guide to the entire employment process, the book—now extensively revised—contains forms, guidelines, and ready-to-use interview questions as well as guidance on topics including reference-checking, interview methods, documentation issues, orientation programs, applicant testing, and much more.

Smartly organized for easy, everyday reference, the book supplies you with proven strategies for getting employees on board and ready for long-term success during every phase of staffing:

• Recruiting

How to contend with a variety of recruitment challenges; take advantage of a range of sources; and keep up with the newest trends in online recruiting

• Interviewing

How to prepare for and conduct different kinds of interviews; ask more effective competency-based questions; and reveal strengths and potential concerns

• Selection

How to document the interview; perform legal and ethical background and reference checks; and create an efficient and consistent selection process

• Orientation

How to establish an effective employee orientation program that goes beyond the fundamentals

Reflecting today’s evolving workforce, fluctuating economy, and interviewing trends, the fifth edition contains new information on applicant and employer perspectives, including changing expectations about work/life balance and questions applicants are likely to ask of prospective employers. The book examines the rapidly expanding impact of social networks on the hiring process, as well as their their uses and legal risks. In addition, you’ll find information on web-based orientation programs, along with an assessment of their advantages and drawbacks.

The staffing function is among the most crucial in your entire organization. How you conduct each phase, from recruitment to orientation, can ultimately affect common organizational issues such as employee morale, absenteeism, and turn­over. Shedding light on all the traditional challenges of the hiring process while illuminating a host of brand-new topics, the fifth edition of Recruiting, Interviewing, Selecting & Orienting New Employees remains the go-to resource on staffing for any hiring environment.

DIANE ARTHUR is president of Arthur Associates Management Consultants, Ltd., a human resources development firm. She has more than 30 years of experience as a consultant, workshop leader, and lecturer and is the author of several books on human resources management, including Managing Human Resources in Small & Mid-Sized Companies; The Complete Human Resources Writing Guide; Workplace Testing; and the four previous editions of Recruiting, Interviewing, Selecting & Orienting New Employees. She lives in Northport, New York.

A comprehensive guide through all four stages of the employment process, Recruiting, Interviewing, Selecting & Orienting New Employees has long been the go-to source for anyone involved in staffing. Now this fully revised and updated fifth edition offers even more in the way of step-by-step guidelines on every aspect of the hiring process, specific interview and reference questions to ask (plus ones to avoid), and information on the latest recruiting strategies and orientation programs. What’s more, it provides information on many of today’s technological staffing challenges, such as virtual interviews, web-based orientations, electronic files, and social media. Readers will also find legal insight into new FMLA legislation, immigration, and record keeping, as well as ways to establish and adhere to standards of excellence.

Written for both HR and non-HR practitioners in any work environment, this book helps you:

• Determine the competencies required for optimal job performance

• Weigh the pros and cons of dozens of traditional and cutting-edge recruiting strategies

• Set goals and parameters for both HR and departmental interviews

• Keep hiring programs consistent with EEO and federal record-keeping requirements

• Ask a powerful mix of question types (competency-based, hypothetical, probing, and open- and closed-ended) to determine who will make the best fit

• Use pre-employment testing effectively and fairly

• Conduct thorough and revealing reference checks

• Create effective departmental and organizational orientation programs

With numerous additions throughout every section, this long depended-upon reference features expanded content on such topics as recruitment sources for special interest groups, electronic recruiting methods, and the three distinct types of orientation: organizational, departmental, and web-based.

Much has changed in the workplace since the original publication of Recruiting, Interviewing, Selecting & Orienting New Employees, but one thing remains the same: The people you hire today are the lifeblood of your enterprise tomorrow. If you succeed in finding and hiring the best of the best, you will have played a key role in your organization’s long-term success. This book shows you how.

Recruiting, Interviewing, Selecting & Orienting New Employees has helped generations of readers supply their organizations with the people they need in order to succeed. The fifth edition continues the tradition.