Quality Management in Reverse Logistics: A Broad Look on Quality Issues and Their Interaction with Closed-Loop Supply Chains 2013th Edition

“The focus of this edited volume is to study and appraise quality management tools and methodologies, as well as its applications in the supply chain process. … The book includes many useful topics and techniques for practitioners and researchers equally. It can be served as a reference guide, and is expected to advance the knowledge in the field of reverse logistics, where quality management can be applied.” (S. E. Ahmed, Technometrics, Vol. 56 (4), November, 2014)

The concepts of Quality Management (QM) have been used for a long time by manufacturing companies to ensure customers receive a constant and high quality level of products. But what happens with remanufactured or refurbished products?

Quality Management in Reverse Logistics: A Broad Look on Quality Issues and Their Interaction with Closed-Loop Supply Chains 2013th Edition discusses the new, promising area of QM and Reverse Logistics interaction. More specifically, it examines and evaluates a number of QM tools and techniques, which can be applied in practice in order to understand, review and improve any closed-loop supply chain process.

Modeling and quantitative methods that can be used by students, practitioners and academics in the Reverse Logistics industry are described. The readers will broaden their scope of thinking in the area of Reverse Logistics, where Quality Management can be applied.