Qualitätsmanagement für Dienstleistungen: Handbuch für ein erfolgreiches Qualitätsmanagement. Grundlagen – Konzepte – Methoden
by: Bruhn, Manfred
Publisher: Springer ( 2013/11/19 )
ISBN-13: 9783642339912
ISBN-10: 3642339913
Edition: 9
Language: German
Category: Business / Management
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