Public Utilities: Management Challenges for the 21st Century
Author(s): David E. McNabb (Author)
Publisher: Edward Elgar Publishing
Publication Date: September 27, 2005
Language: English
Print length: 368 pages
ISBN-10: 1843768739
ISBN-13: 9781843768739
Book Description
An introduction to the current issues and challenges facing managers and administrators in the investor and publicly owned utility industry, this engaging volume addresses management concerns in three sectors of the utility industry: electric power, natural gas, and water and wastewater systems.
Beginning with a brief overview of the historical development of the industry, the author looks at policy issues and discusses management ethics. He then examines a number of the major challenges in these organizational functions: management and leadership, planning, marketing, accounting and finance, information technology, governance, and human resources. In the final section of the volume he looks at issues specific to each of the three industry sectors.
Accessible and comprehensive, this thoughtful exploration of the various issues facing managers in public utilities in the new century will prove a useful overview for students of business and economics, utility staff, and directors of local utility governing boards.
Editorial Reviews
Review
‘Professor McNabb has produced an excellent overview of the management challenges facing public utilities in the 21st century. His description of the evolution, changes, and challenges of different types of utilities is insightful. What makes this book uniquely valuable is his addressing the variety of utility management responsibilities – including human resources, information services, and strategic planning – in a single volume. I recommend it highly.’ — Jeffrey Showman, Washington Utilities and Transportation Commission, US
About the Author
David E. McNabb, Water and Wastewater District Commissioner, Washington and Professor Emeritus, Pacific Lutheran University, US
Wow! eBook
