Wow! eBook
Oracle Siebel CRM 8 Installation and Management
Author(s): Alexander Hansal (Author)
- Publisher: Packt Publishing
- Publication Date: 3 Aug. 2010
- Language: English
- Print length: 572 pages
- ISBN-10: 1849680566
- ISBN-13: 9781849680561
Book Description
This book provides a practical, hands-on experience. Chapter by chapter, a Siebel CRM self-study environment is created which can be used to follow the examples described in the book to explore the Siebel functionality. The book ensures that you understand what you are doing and why you are doing it. It contains clear step-by-step instructions, explanatory tables, screenshots, and precise diagrams. This book is for administrators who want to develop and strengthen their Siebel CRM skills in the areas of installation and system management. Whether you are a novice or a more experienced user, this book will teach you something new in many ways and by the end of the book, you will be ready to install and manage Siebel CRM in a real-world environment.
Editorial Reviews
About the Author
Alexander Hansal
Alexander Hansal has worked for various companies and governmental institutions as IT instructor and consultant. He started as a Siebel CRM instructor for Siebel Systems Germany in 2001. After the acquisition of Siebel Systems by Oracle, Alexander continues to support European customers as an instructor and consultant for Siebel CRM and Oracle Business Intelligence.
Strongly believing in the power of information sharing, Alexander regularly discusses Siebel CRM and Oracle BI related topics on his weblog.
