Metrics for IT Service Management: ITSM Library
Hardcover: 203 pages
Publisher: Van Haren Publishing (April 01, 2006)
Language: English
ISBN-10: 9077212698
ISBN-13: 9789077212691
Metrics for IT Service Management: ITSM Library
Hardcover: 203 pages
Publisher: Van Haren Publishing (April 01, 2006)
Language: English
ISBN-10: 9077212698
ISBN-13: 9789077212691