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Measuring and Improving Performance: Information Technology Applications in Lean Systems
Author(s): James William Martin (Author)
- Publisher: CRC Press
- Publication Date: August 26, 2009
- Edition: 1st
- Language: English
- Print length: 280 pages
- ISBN-10: 1420084186
- ISBN-13: 9781420084184
Book Description
As a pioneer in Lean improvement methods, Jim Martin was among the first to suggest that truly successful Lean initiatives are those applied across every facet of an organization, not just on the shop floor. Building on this concept, Martin demonstrates that one of the most effective ways to implement operational improvements across an organization is to approach it through the resource that permeates every facet of a modern organization―information technology.
Measuring and Improving Performance: Information Technology Applications in Lean Systems explains how the effective use of Lean project management methodologies can increase the productivity of information system deployment in service and manufacturing organizations. Starting with an overview of Lean and agile project management principles, the author walks readers through the implementation of Lean practices across key aspects of IT systems.
Created to provide Lean and Six Sigma practitioners with a clear understanding of the important concepts related to the creation and modification of software to support process improvement activities across Lean systems, this reference book:
- Details how to apply Lean principles to IT systems on a global scale
- Explains how to design IT systems capable of meeting evolving customer needs and expectations
- Covers several project management methods including agile project management (APM), agile unified process (AUP), SCRUM, extreme programming (EP)
- Identifies the operational issues that can help project execution and those that can hinder it
Complete with roadmaps and checklists, this book will help busy IT and Lean professionals discover more efficient ways to monitor business activity, gather business intelligence, manage and analyze business processes, and ultimately―increase overall operational efficiency.
Editorial Reviews
From the Author
Measuring and Improving Performance: Information Technology Applications in Lean Systems explains how the effective use of Lean project management methods can increase productivity of information system deployment in service and manufacturing organizations. It is targeted towards project managers and executives in information technology (IT) to help them improve team productivity using Lean methods. The book identifies common and not so common operational issues which can help or hinder project execution. The focus is on the deployment of Lean methods to more effectively design IT systems related to workflow management (WM), enterprise application Integration (EAI), business activity monitoring (BAM), business intelligence (BI), business process modeling and analysis (BMA), business process management (BPM) and business process management suite (BPMS) systems and their major components. The book also demonstrates how the deployment of IT projects and their resultant information technology platforms are impacted both positively and negatively by Lean project management methods. This discussion will use concepts taken from queuing theory, psychology, group dynamics, workflow design as well as the translation of customer requirements into design specifications.
It has also been written for information technology project managers and with the goal of presenting a broad and useful set of topics to improve their operational efficiency. It brings together into one place practical information which I have used over the past thirty years both in graduate classes in operations research, operations management, economic and financial forecasting as well as consulting engagements with major organizations across the world. It has been my experience that the diverse subjects of Lean IT project management are scattered across many books and references. This makes it difficult to piece together the sequence of tools, methods and concepts necessary to improve productivity from the voice-of-the-customer (VOC) back through an organization in a practical and efficient manner.
About the Author
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