Managing Service Productivity: Using Frontier Efficiency Methodologies and Multicriteria Decision Making for Improving Service Performance
Authors: Emrouznejad, Ali; Cabanda, Emilyn
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Publisher: Springer ( 2014-07-31 )
ISBN-13: 9783662434369
e-ISBN-13: 9783662434376
ISBN-10: 3662434369
QQ: 7450911
Edition: 1
Language: English
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