Wow! eBook
ITIL Foundation Essentials ITIL 4 Edition – The ultimate revision guide Second Edition
Author(s): Claire Agutter (Author), Katie Villa (Narrator)
- Publisher: IT Governance Publishing
- Publication Date: 16 April 2020
- Edition: Second
- Language: English
- Print length: 90 pages
- ISBN-10: 1787782131
- ISBN-13: 9781787782136
Book Description
ITIL® 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM challenges, includes new technologies and incorporates new ways of working.
ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts.
Whether you are taking an ITIL 4 Foundation training course or are a self-study candidate, new to the framework or looking to upgrade your ITIL 2011 certification, this guide is the essential companion. It:
This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus, including:
Start preparing for your ITIL Foundation exam – order your copy today.
ITIL® is a registered trade mark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
