ISO 9001:2000 Quality Registration Step-by-Step 3rd Edition
Author(s): Fred Dobb (Author)
Publisher: Routledge
Publication Date: 23 Oct. 2003
Edition: 3rd
Language: English
Print length: 296 pages
ISBN-10: 0750649496
ISBN-13: 9780750649490
Book Description
Review of previous edition: “I recommend this book to all those who are thinking about implementing ISO 9000…because you will enjoy reading it, and will, as Dobb writes, save yourself a lot of money.” QUALITY WORLD This is a tried and tested hands-on manual, with detailed steps to success and simple explanatory notes. The accompanying companion website contains the text of a complete quality manual along with all necessary operating procedures. The book explains why and how to achieve or upgrade to ISO 9001:2000. The proven successful straightforward approach will initially save you money in consultancy fees and will also help you bypass the trial and error stages. In addition to a successful registration or upgrade, you will continually achieve savings by putting in place effective, efficient and economical management systems. Fred Dobb is a Regional Director of CQA, one of the oldest accredited certification bodies, specializing and with particular expertise in the construction industry, but also covering the whole range of manufacturing, service and other industrial and business sectors. He is a Registered Lead Assessor with experience in a plethora of situations; this practical experience is brought to bear in this essentially practical guide.
Editorial Reviews
Review
“The book is easy to read and the detailed examples are an asset.” – Bolton Institute, UK
From the Back Cover
This book will make implementing or updating a quality management system in your business quick and simple. Complete with templates on the accompanying companion website for you to follow and fill in which take you step-by-step through the documentation and implementation procedure.
At the beginning of the book the fundamentals of quality and the reasons for it are explained, and the mysteries and of ISO 9001 are put to bed. Some home truths on consultants help you to decide whether or when to use them – valuable advice that will save you money! The book quickly moves on to the practicalities of gaining or updating your ISO 9001 registration. Draft models of a quality policy manual and operating procedures provide a workbook and template around which you can build a quality management system. The draft model of operating procedures contains alternatives for many different industries and management systems. Templates contain explanations that make them very easy to use and examples of good and bad practice and pitfall to be avoided and provided.
Fred Dobb has a great deal of experience in this area, previously working as a Regional Director of CQA, one of the largest certification bodies covering the whole range of manufacturing, service and other industrial business sectors.
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