Wow! eBook
Intercultural Management MBA Masterclass
Author(s): Nina JACOB (Author)
- Publisher: Kogan Page
- Publication Date: 1 Jan. 2003
- Edition: 1st
- Language: English
- Print length: 256 pages
- ISBN-10: 0749435828
- ISBN-13: 9780749435820
Book Description
Intercultural management is an emerging but increasingly crucial area of study. Essentially, intercultural management concerns itself with work forces that function in different cultural contexts. These differences can be either “external”, where an organization operates across national and ethnic cultures, or “internal”, where an organization operates across company differences, branches or regions.
Intercultural Management MBA Masterclass is a thorough and accessible guide to the most important concepts and ideas required to formulate and understand intercultural management strategies. Nina Jacob details the fundamental concepts and ideas using the latest research and international case studies. Designed to meet the needs of busy MBA students and practising managers, the book is both academically rigorous and firmly grounded in management practice.
Intercultural Management MBA Masterclass covers all the need-to-know topics, including: organizational structure; communications; core values; strategy; knowledge management; conflict resolution; expatriate management.
Full of questions and discussion topics and the most up-to-date case studies, Intercultural Management MBA Masterclass is a practical and authoritative guide for students and practising managers. The book includes international case studies of: Credit Suisse, Nestlé, BMW, IBM, and the International Red Cross.
Authoritative and academic, yet practical, the MBA Masterclass series is designed to cover the latest developments in management thinking and practice. Covering the core subjects on current MBA programmes and business courses, the series will: accelerate your MBA; develop your knowledge; improve your skills.
Online supporting resources for this book include an instructors manual with case study supplements.
Editorial Reviews
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Acknowledgements
Introduction
1 Organizational structure and intercultural management
Case study: Credit Suisse
Academic discussion
Conventional organizational structures of global organizations
Structural mechanisms
Cultural aspects of Japan, the United States and Europe
Summary
2 Communication and intercultural management
Case study: Nestle
Academic discussion
Intercultural communication
Intercultural relationships
Effective corporate communication
Summary
3 Core values and intercultural management
Case study: Nestle
Academic discussion
Skills in intercultural management: a core value
Core values as ties that bind across cultures
National cultures and corporate core values
Core values and the integrationist/differentiation perspective on culture
Summary
4 Strategy and intercultural management
BMW and ‘glocalization’: case study in intercultural management
Academic discussion
Corporate strategy and intercultural management
Transnational collaborative arrangements
Problems with global strategy
Global strategy and local adaptation
Advertising and corporate strategy
Country manager and corporate strategy
Summary
5 Knowledge management and intercultural management
Case study: IBM
Academic discussion
Problems with ignoring knowledge management
The intranet
The Internet
Digital home entertainment products
Media
Leveraging knowledge.management in transnational corporations
Leadership in a knowledge management global corporation
Summary
6 Conflict resolution and intercultural management
Case study: International Committee of the Red Cross Academic discussion
Environmental turbulence for host organizations created by globalization
Conflict arising out of different attitudes to ethics
Conflict resolution strategy
Conflict arising out of different attitudes to corporate culture
Cultural conflict and management style
Cultural conflict and leadership
Summary
7 Expatriate Management and intercultural Management
Case study: ICAS
Academic discussion
Who expatriates are
Elements of expatriate management
Women expatriates
Gaining acceptance as an expatriate manager
Summary
8 Conclusion: diagnosis and prognosis
Diagnosis
Prognosis for intercultural management
References
