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Innovate or Perish : The Essential Chemistry and Metrics for Innovation in the Services Sector
Author(s): Roger La Salle (Author)
- Publisher: Rudders RLS Pty Ltd
- Publication Date: January 1, 2010
- Language: English
- ISBN-10: 0975071173
- ISBN-13: 9780975071175
Book Description
This fascinating book shows you how to undertake innovation of businesses in the services sector, how to measure service efficiency in quantitative terms and how to develop a problem specific thinking platform (matrix). Preface written by the CEO of Deloitte Digital.
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