The Inclusion Equation: Leveraging Data & AI For Organizational Diversity and Well-being-Wow! eBook

The Inclusion Equation: Leveraging Data & AI For Organizational Diversity and Well-being book cover

The Inclusion Equation: Leveraging Data & AI For Organizational Diversity and Well-being

Author(s): Serena H. Huang (Author)

Publisher: Wiley
Publication Date: 18 Feb. 2025
Edition: 1st
Language: English
Print length: 256 pages
ISBN-10: 1394294514
ISBN-13: 9781394294510

Book Description

You can’t manage what you can’t measure. Now you can finally measure inclusion, well-being, and employee experience like you measure sales, churn, and profit.

The Inclusion Equation gives you the tools, frameworks, and real-world proof to treat culture as business-critical infrastructure, not a feel-good initiative.

Dr. Serena H. Huang led people analytics at PayPal, GE, and Kraft Heinz, and is one of today’s most sought-after speakers on AI and the future of work. In this book, she shows you how to turn insight into action, and how to sell it to the toughest room: the C-suite.

You’ll learn how to:

Design an employee experience that drives retention, innovation, and trust
Use AI to detect burnout, disengagement, and flight risk before they hit your bottom line
Build your leadership’s data fluency with storytelling that moves decisions
Link well-being and inclusion to business performance, even in tough budget cycles

Backed by case studies from Microsoft, Meta, and Cisco, and grounded in what Gen Z actually wants from work, The Inclusion Equation is the practical, data-powered guide to leading in the AI era.

Finally, a people strategy book your CFO will respect.

Editorial Reviews

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From the Inside Flap

The Inclusion Equation is a comprehensive guide for any organization seeking to substantially improve their diversity, equity, inclusion, and employee well-being by leveraging data and AI. While there are plenty of books on DEI and well-being, none combine these closely related topics in such a clear and effective manner.

Written by thought leader and professional keynote speaker Dr. Serena Huang and leveraging her wide-ranging experience in data analytics, HR, digital transformation, and strategic planning from a seat on a corporate board, this book shows how HR professionals can leverage data analytics to improve the effectiveness and efficiency of all team members across an organization, as well as present findings in the same ways that marketing and finance departments do in order to demonstrate ROI and appeal to higher-ups in the organization when recommending new talent strategies.

While considered “nice-to-haves” several years ago, DEI and employee well-being are critical to talent attraction and retention―Gen Z and millennials cite focus on DEI and mental health support as a top consideration in their job search. This book provides the actionable insight and methodology required to both appeal to new talent and retain existing talent.

Striking a perfect balance between theory and practical technicalities, The Inclusion Equation earns a well-deserved spot on the bookshelves of DEI and well-being practitioners looking to gain traction with superior methodology quickly, as well as data analytics professionals who want to understand how to apply analytics to issues that keep their CEOs up at night.

From the Back Cover

Praise for THE INCLUSION EQUATION

“What sets this book apart is how Serena uses her deep expertise to weave together two critical yet often siloed areas―diversity, equity, and inclusion (DEI) and employee well-being―using the power of data and AI to drive real change. If you want to create a workplace where people truly feel seen, heard, and supported, this book offers a compelling roadmap.”
―LARS SCHMIDT, Founder & CEO, Amplify Talent

“Not since Nobel economist Dr. Gary Becker’s research and seminal text on human capital 60 years ago has there been a book as important and potentially game changing as Dr. Huang’s book, The Inclusion Equation. The depth and practicability of her ideas will help any organization appreciate, measure, and optimize their talent while fully embracing the humanity of human capital.”
―DOUG LANEY, Best-selling author of Infonomics and Data Juice

“In The Inclusion Equation, Serena Huang powerfully makes the business case for prioritising diversity, equity and inclusion, and employee well-being in the workplace. The book acts as a guide for chief people officers to harness data, analytics and technology to create a truly inclusive and healthy environment where workers can thrive.”
―DAVID GREEN, Managing Partner at Insight222, co-author of Excellence in People Analytics, host of the Digital HR Leaders podcast

“In The Inclusion Equation, Serena masterfully navigates the complex landscape of diversity and inclusion in the modern workplace. This book is not just a guide – it’s a call to action for leaders and organizations committed to fostering a culture of inclusivity and which see Diversity and Well-being as an integrated part of business.”
―WAYNE ACQUAH, Executive Vice President Human Resources, Elsevier

“The Inclusion Equation is exactly what organizations need right now―a clear, actionable guide to integrating DEI and employee well-being in ways that truly matter. Dr. Serena Huang doesn’t just talk about the importance of these areas; she offers practical tools to measure their impact and connect them directly to business results.”
―ANNA A. TAVIS, Ph.D., Department Chair, Human Capital Management, School of Professional Studies, New York University

“Dr. Serena Huang provides common-sense advice to C-suite leaders, managers, and HR professionals on how to develop and implement data analytic tools to identify and improve workplace challenges with the goal of increasing inclusion and employee productivity. The Inclusion Equation is a must-read book for leaders interested in a smart, effective and inclusive workplace.”
―DONNA K. GINTHER, Roy A. Roberts & Regents Distinguished Professor of Economics & Director of the Institute for Policy & Social Research at The University of Kansas

About the Author

DR. SERENA H. HUANG is revolutionizing how organizations approach talent, well-being, and DEI using data and AI. As a top AI keynote speaker and people analytics executive, she has led data analytics strategy at iconic brands like GE, Kraft Heinz, and PayPal. Through Data with Serena, she is helping companies worldwide reimagine work where well-being and profits coexist.

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