Leading researchers from across the globe review the state-of-the-art in research on innovation in public services, providing an overview of key issues from a multi-disciplinary perspective. Topics explored include: context for innovation in public services and public service reform; managerial change challenges; ICT and e-government; and collaboration and networks. The theory is underpinned by seven wide-ranging case studies of innovation in practice.

Taking the field forward and providing a baseline for future research, this highly unique and original Handbook will prove essential reading for academics, researchers, students, policymakers and practitioners across the fields of innovation, public policy, social policy and public management.

Contributors include: D. Alexander, R. Andrews, S. Baines, J. Barlow, C. Barton-Sweeney, V. Bekkers, G.A. Boyne, J.M. Bryson, K. Brown, M. Carter, C. Chew, B.C. Crosby, M. Considine, I. Cunningham, J. Edler, M. Farr, S. Goldfinch, T. Greenhalgh, J. Hartley, G. Harvey, B. Head, B. Jæger, A. Johnston, P. Joyce, R. Keast, T. Kinder, J.M Lewis, C. Longley, L.E. Lynn, Jr., F. Lyon, K. McLaughlin, M.P. Mandell, M. Macaulay, F. Macfarlane, M. Martin, V. Mele, I. Miles, D. Nickson, H. Noke, D. Norris, Z. Radnor, M.L. Rhodes, N.C. Roberts, K. Strokosch, J.M Svara, J. Torfing, E. Uyarra, R.M. Walker, J. Wallis, J. Waterhouse, R. Wilson, P. Windrum