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Going Lean: Busting Barriers to Patient Flow (American College of Healthcare Executives Management) (ACHE Management) by Amy C. Smith
Author(s): Amy C. Smith (Author)
- Publisher: Health Administration Press
- ISBN-10: B01FELPJFK
Book Description
“Why is this patient still here?” Has this question crossed your mind while you are walking the halls of your organization? This book explains how the Lean Method can help you keep your patients moving smoothly through treatment. It may sound technical, but it is not. The Lean Method is easy to understand, easy to visualize, and easy to apply. First it will help you identify what is keeping patients waiting. Once you uncover the barriers to smooth patient flow, you can use the Lean method to develop creative strategies for keeping patients moving. The Lean Method is a management system. It will help you uncover issues, set goals for solving the issues, and measure your progress toward achievement. Lean has worked in real hospitals, real clinics, and real laboratoriesThe book includes numerous examples and success stories that illustrate the Lean Method in action. It contains specific recommendations for removing the barriers to flow that are commonly uncovered using the Lean Method. When you improve patient flow, you’ll see more revenue for the same assets, happier patients, and happier staff. Learn about these strategies for improving patient Creating on observation unit distinct from inpatient unitsRedesigning compensation systems to favor patient flowUrging senior managers to spend time observingRequiring progress-tracking charts on everything of interestEncouraging caregivers to ask, “Why is this patient still here?”Creating a patient-flow desk to centralize admission control
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