Exploring Services Science: Second International Conference, IESS 2011, Geneva, Switzerland, February 16-18, 2011, Revised Selected Papers: 82 2011th Edition

Exploring Services Science: Second International Conference, IESS 2011, Geneva, Switzerland, February 16-18, 2011, Revised Selected Papers: 82 2011th Edition book cover

Exploring Services Science: Second International Conference, IESS 2011, Geneva, Switzerland, February 16-18, 2011, Revised Selected Papers: 82 2011th Edition

Author(s): Mehdi Snene (Editor), Jolita Ralyté (Editor), Jean-Henry Morin (Editor)

  • Publisher: Springer
  • Publication Date: 3 Aug. 2011
  • Edition: 2011th
  • Language: English
  • Print length: 247 pages
  • ISBN-10: 9783642215469
  • ISBN-13: 9783642215469

Book Description

This book contains the refereed proceedings of the Second International Conference on Exploring Services Science (IESS) that was held in Geneva, Switzerland, in February 2010. Based on the previous edition and the momentum in this emerging and exciting field, IESS 2011 offered academics, researchers, and practitioners from various disciplines an exploratory platform to communicate and share their results and experiences. The 17 full and 2 short papers accepted for IESS were selected from 47 submissions and cover the whole life cycle of service development (including service innovation, service design, service composition, and service sustainability) as well as the application of services in information technology, businesses, and public administration.

Editorial Reviews

From the Back Cover

This book contains the refereed proceedings of the Second International Conference on Exploring Services Science (IESS) that was held in Geneva, Switzerland, in February 2010.Based on the previous edition and the momentum in this emerging and exciting field, IESS 2011 offered academics, researchers, and practitioners from various disciplines an exploratory platform to communicate and share their results and experiences. The 17 full and 2 short papers accepted for IESS were selected from 47 submissions and cover the whole life cylce of service development (including service innovation, service design, service composition, and service sustainability) as well as the application of services in information technology, businesses, and public administration.

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