Employee Engagement: A Roadmap for Creating Profits, Optimizing Performance, and Increasing Loyalty

Employee Engagement: A Roadmap for Creating Profits, Optimizing Performance, and Increasing Loyalty book cover

Employee Engagement: A Roadmap for Creating Profits, Optimizing Performance, and Increasing Loyalty

Author(s): Brad Federman (Author)

  • Publisher: Pfeiffer
  • Publication Date: July 29, 2009
  • Edition: 1st
  • Language: English
  • Print length: 256 pages
  • ISBN-10: 9781119042297
  • ISBN-13: 9781119042297

Book Description

“If you think you know everything it takes to attain associate/employee engagement, put yourself to the test. This book provides a holistic approach to engagement that will create the competitive edge required to succeed in this economy.”
Sharon S. Bilgischer, senior manager, logistics global talent, curriculum and documentation, Wal-Mart Stores, Inc.

There is clear and mounting evidence that employee engagement keenly correlates to individual, group, and corporate performance in areas such as retention, productivity, customer service, and loyalty. This timely treatment provides a comprehensive framework, language, and process that genuinely connects “People” strategy with “Business” strategy. It offers a research-based blueprint for looking at employee engagement with the same regularity and importance as any other aspect of the organization.

Editorial Reviews

From the Inside Flap

Praise for Employee Engagement

“Brad Federman challenges traditional views of employee engagement by taking a systemic view of aligning people to profits. Any business leader or performance consultant will benefit from his practical applications and fresh new thinking.”
Holly Huntley, global chief learning officer, CSC (Computer Sciences Corporation)

“I can speak first hand to the benefits of this book when the author talks about a roadmap for creating profits, optimizing performance, and increasing loyalty. After working with Brad in two companies that I managed, I used these techniques with significant results in both organizations.”
James Rose, chairman and CEO, Mosaic Sales Solutions

“If you think you know everything it takes to attain associate/employee engagement, put yourself to the test. This book provides a holistic approach to engagement that will create the competitive edge required to succeed in this economy.”
Sharon S. Bilgischer, senior manager, logistics global talent, curriculum and documentation, Wal-Mart Stores, Inc.

“Brad’s expertise is evident as he offers compelling insights into the most critical element for any successful organization. There are no silver bullets in building a great business but you won’t be looking for one if you take Brad’s advice and use the tools he’s laid out in this must read.”
Patrick W. Lawler, CEO, Youth Villages, Inc.

“Inspiring! This is a must read for current and future leaders who are passionate about innovating cultures and driving top performance in all types of economic conditions. Federman’s dashboard analogy simplifies the complexity of leadership and employee engagement by providing practical and attainable solutions.”
Eileen Benwitt, executive vice president, human resources, Horizon Media

From the Back Cover

Praise for Employee Engagement

“Brad Federman challenges traditional views of employee engagement by taking a systemic view of aligning people to profits. Any business leader or performance consultant will benefit from his practical applications and fresh new thinking.”
Holly Huntley, global chief learning officer, CSC (Computer Sciences Corporation)

“I can speak first hand to the benefits of this book when the author talks about a roadmap for creating profits, optimizing performance, and increasing loyalty. After working with Brad in two companies that I managed, I used these techniques with significant results in both organizations.”
James Rose, chairman and CEO, Mosaic Sales Solutions

“If you think you know everything it takes to attain associate/employee engagement, put yourself to the test. This book provides a holistic approach to engagement that will create the competitive edge required to succeed in this economy.”
Sharon S. Bilgischer, senior manager, logistics global talent, curriculum and documentation, Wal-Mart Stores, Inc.

“Brad’s expertise is evident as he offers compelling insights into the most critical element for any successful organization. There are no silver bullets in building a great business but you won’t be looking for one if you take Brad’s advice and use the tools he’s laid out in this must read.”
Patrick W. Lawler, CEO, Youth Villages, Inc.

“Inspiring! This is a must read for current and future leaders who are passionate about innovating cultures and driving top performance in all types of economic conditions. Federman’s dashboard analogy simplifies the complexity of leadership and employee engagement by providing practical and attainable solutions.”
Eileen Benwitt, executive vice president, human resources, Horizon Media

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