“Nurse leaders with emotional intelligence are in high demand in today’s environment. Mae Taylor Moss has drawn from her wide experience to create this exceptional resource for understanding the concepts and practical application of emotional intelligence for nurses who want to succeed in their challenging roles.”
–Marjorie Beyers, RN, PhD, FAAN, former executive director, American Organization of Nurse Executives
“Mae Taylor Moss brings together her firsthand knowledge of the nursing profession and her considerable knowledge of emotional intelligence. The result is a book that conveys both scientific scholarship and practical wisdom for present and future nurse leaders.”
–John D. Mayer, professor of psychology, University of New Hampshire ¾Peter Salovey, Chris Argyris Professor of Psychology; dean, Graduate School of Arts and Science, Yale University
From the Inside Flap
The Emotionally Intelligent Nurse Leader offers nurse managers, health care leaders, and emerging leaders a useful guide for identifying, using, and regulating their emotions (emotional intelligence). As the author clearly demonstrates, harnessing the power of emotional intelligence can transform the work environment and the nursing profession as a whole.
This important resource combines a strong theoretical base with illustrative case examples and practical insights. Every day, nurse leaders must resolve conflict, form alliances, and coach others in a complicated health care environment. Each chapter in this book is designed to help these professionals identify, understand, and hone the skills of emotional intelligence–skills that will bolster the nurse professional’s ability to lead effectively.
The Emotionally Intelligent Nurse Leader explores how to invent an emotionally sensitive workplace culture, upend the hierarchy–making leaders more responsive and line employees more responsible–and visualize and create an emotionally intelligent workplace.
From the Back Cover
The Emotionally Intelligent Nurse Leader offers nurse managers, health care leaders, and emerging leaders a useful guide for identifying, using, and regulating their emotions (emotional intelligence). As the author clearly demonstrates, harnessing the power of emotional intelligence can transform the work environment and the nursing profession as a whole.
This important resource combines a strong theoretical base with illustrative case examples and practical insights. Every day, nurse leaders must resolve conflict, form alliances, and coach others in a complicated health care environment. Each chapter in this book is designed to help these professionals identify, understand, and hone the skills of emotional intelligence–skills that will bolster the nurse professional’s ability to lead effectively.
The Emotionally Intelligent Nurse Leader explores how to invent an emotionally sensitive workplace culture, upend the hierarchy–making leaders more responsive and line employees more responsible–and visualize and create an emotionally intelligent workplace.
About the Author
Mae Taylor Moss, RN, MSN, DHA, FAAN, is vice president of operations at Accordant Health Services, a disease management organization based in Greensboro, North Carolina. She has consulted internationally and written numerous publications on leadership in health care.