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Effective Management of Benchmarking Projects: Practical Guidelines and Examples of Best Practice
Author(s): Mohamed Zairi (Author)
- Publisher: Routledge
- Publication Date: 20 May 1998
- Edition: 1st
- Language: English
- Print length: 356 pages
- ISBN-10: 0750639873
- ISBN-13: 9780750639873
Book Description
Effective Management of Benchmarking Projects shows you how to apply benchmarking to a variety of projects. Effective Management of Benchmarking Projects equips the project team or manager with all the necessary competence for managing projects effectively. This practical book begins with definitions of ‘what to benchmark’ and ends with a stimulating real case study where a benchmarking project was conducted by observing all the necessary rules and with total adherence to the various protocols. This book deals with the application of benchmarking. It gives real examples of effective applications from such companies as: Rank Xerox, D2D, American Express, Rover, Texas Instruments.
Editorial Reviews
Review
It is a rewarding read written by someone who has clearly researched long and hard and deeply into the subject. The author offers valuable tools and techniques, protocols and model documents, to anyone sufficiently interested to open his book. In fact, Zairi’s book is subtitled: practical guidelines and examples of best practice, a claim it meets with ease. David Robson, The Journal of the Institute of Public Sector Management
About the Author
Mohamed Zairi
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