From the Inside Flap
Traditional marketing tactics aren’t bringing in customers like they used to, and even today’s most successful businesses are suffering shrinking returns on their advertising and marketing investment. The Digital Handshake explains this phenomenon and reveals seven effective, proven strategies for using new media and online tools to find new customers and keep them.
Marketing is no longer a one-way street, but an engagement in a conversation with customers and potential customers. The Digital Handshake shows you how to introduce yourself to the online world and engage customers via new media tools like blogs, social networks, online video, podcasting, mobile marketing, customer ratings systems, and Twitter.
Using real case studies, social media authority Paul Chaney shows you how to design a comprehensive marketing and advertising campaign that enhances traditional marketing efforts with an entire suite of new media applications. He provides practical Web 2.0 solutions for real-world business problems, including how to counter negative perceptions about your brand or company, reward those who speak well of you online, and generate brand awareness and positive impressions.
Social networks like Facebook and LinkedIn are growing by leaps and bounds, connecting people in profound new ways and changing the way communities and individuals buy. Tomorrow’s best companies will be those who can most effectively use social media to connect with consumers, ramp up branding efforts, and grow their online presence.
New technology can either undermine your marketing efforts or enhance them. Don’t be left behind. The Digital Handshake is a tactical and practical guide for non-technical business leaders who want to leverage the new media tools like social networks to positively affect their bottom line.
From the Back Cover
Praise For The Digital Handshake
“Social media is now an essential component toexcellent marketing. Paul Chaney, a real-world marketingexecutive himself, provides both a strategic overview and atactical blueprint to exactly what you need to know for success in the digital world. This is no academic tome, it is practical anduseful advice you can apply to grow your business today.”
—David Meerman Scott
bestselling author of The New Rules of Marketing & PR and World Wide Rave
“There’s no one better qualified to explain the power of social media than Paul Chaney. He’s done it with our audience for years. If you want to understand how online conversations, opinions, and recommendations affect you and your business, read this book.”
—Kerry Murdock
Publisher, Practical eCommerce magazine
“A handshake is a symbol of trust in business, and Paul Chaney shows you how to use social media, today’s form of handshake, to engage your customers and build trust like never before.”
—John Jantsch
bestselling author of Duct Tape Marketing
“The Digital Handshake evokes the new marketing relationships of today, where it’s not about artificial marketing speak, but real relationships—the only difference being, those relationships may be conducted digitally instead of in person. You couldn’t ask for a better small business guide to today’s changed online landscape. Paul Chaney is the person to help you navigate it.”
—Anita Campbell
small business expert and Editor, Small Business Trends
About the Author
Paul Chaney is President of the International Blogging and New Media Association, a nonprofit trade association dedicated to the advance of new media as an industry. He also works as Marketing Director for Bizzuka, a Web content management software company. He has worked as a professional blogger and frequently leads seminars and workshops on business blogging and social media. For more information, please visit www.thedigitalhandshake.com orwww.thesocialmediahandyman.com.
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