Demystifying Six Sigma: A Company-Wide Approach to Continuous Improvement

Demystifying Six Sigma: A Company-Wide Approach to Continuous Improvement book cover

Demystifying Six Sigma: A Company-Wide Approach to Continuous Improvement

Author(s): Alan Larson (Author)

  • Publisher: Amacom Books
  • Publication Date: January 1, 2003
  • Language: English
  • Print length: 224 pages
  • ISBN-10: 0814471846
  • ISBN-13: 9780814471845

Book Description

Is Six Sigma the exclusive domain of manufacturing and service operations, or can excellence be mandated (and achieved) throughout an entire organization? This refreshing book reveals how to apply the legendary quality assurance program across all departments and processes, creating a permanent, company-wide Six Sigma culture.

Author Alan Larson, a Motorola veteran, has created a simple and practical Continuous Improvement model, and offers a strategy for managing the change to Six Sigma-driven operations and philosophy. Larson’s approach is based on the seven key elements of Six Sigma:

* Focus on customer satisfaction * Use of data and systems * Setting improvement goals * Team approach * Employee involvement * Defining roles * Personal growth

Field-proven in organizations of all types, Larson’s methodology can help any company make quality a real and viable strategic objective.

Editorial Reviews

Review

A book that explains how to leverage Six Sigma’s power and does so in a simple straightforward and practical way. — Kentucky Manufacturer and Contractor, Lexington, KY

About the Author

Alan Larson (Scottsdale, AZ) is a management consultant and a former divisional quality director at Motorola. He has also trained staff at GE and was part of the team that introduced Six Sigma to Honeywell.

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