Delivering Effective Social Customer Service: How to Redefine the Way You Manage Customer Experience and Your Corporate Reputation

Delivering Effective Social Customer Service: How to Redefine the Way You Manage Customer Experience and Your Corporate Reputation
by: Hill-Wilson, Martin; Blunt, Carolyn
Get this book Contact Email: girro@qq.com
Publisher: Wiley(2013/10/23)
Edition: 1
Language: English
ISBN-10: 1118662679
ISBN-13: 9781118662670
e-ISBN-13: 9781118662656

未经允许不得转载：Wow! eBook » Delivering Effective Social Customer Service: How to Redefine the Way You Manage Customer Experience and Your Corporate Reputation