Delivering Effective Social Customer Service: How to Redefine the Way You Manage Customer Experience and Your Corporate Reputation

by: Hill-Wilson, Martin; Blunt, Carolyn

Publisher: Wiley(2013/10/23)

Edition: 1

Language: English

ISBN-10: 1118662679

ISBN-13: 9781118662670

e-ISBN-13: 9781118662656