Customer Satisfaction Evaluation: Methods for Measuring and Implementing Service Quality (Inteational Series in Operations Research & Management Science)
Hardcover: 308 pages
Publisher: Springer (November 24, 2009)
Language: English
ISBN-10: 1441916393
Competing Against Luck: The Story of Innovation and Customer Choice – Christensen's Jobs Theory for Startups and Business Growth Reprint Edition
The Resilient Leader: Leverage Adversity to Advance your Team
Change Management for a Change: Masters of Change, Volume I
Principles of Economics, Global Edition 13th Edition
Wow! eBook