Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers

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经济学、管理学

Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers

by: Schmitt, Bernd H.

Publisher: Wiley(2010/7/9)

Edition: 1

Language: English

ISBN-13: 9780471237747

e-ISBN-13: 9780471473978

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