Crucial Conversations Tools for Talking When Stakes Are High, Second Edition by: Kerry Patterson – Joseph Grenny – Ron McMillan – Al Switzler ISBN-10: 0071771328 ISBN-13: 9780071771320 Edition: 2 Released: 2011-09-09 Paperback: 272 pages List Price 代发服务PDF电子书10元立即求助 1111
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