Consumer-Centric Category Management: How to Increase Profits by Managing Categories Based on Consumer Needs

Consumer-Centric Category Management: How to Increase Profits by Managing Categories Based on Consumer Needs book cover

Consumer-Centric Category Management: How to Increase Profits by Managing Categories Based on Consumer Needs

Author(s): ACNielsen (Author), Al Heller (Author), John Karolefski (Editor)

  • Publisher: Wiley
  • Publication Date: June 9, 2014
  • Edition: 1st
  • Language: English
  • Print length: 368 pages
  • ISBN-10: 0471703591
  • ISBN-13: 9780471703594

Book Description

In some parts of the world, especially in developing markets, category management today remains a stretch goal – a new idea full of untapped potential. In other areas, the original eight-step process that emerged in the late 1980’s forms the foundation of many companies’ approach to category management. In still others, particularly in developed countries like the U.S., the U.K., and others, refinements are being made – most of them designed to place consumer understanding front and center.

New ideas are emerging – from “trip management” to “aisle management” to “customer management.” Whether a new descriptor emerges to replace “category management” is yet to be seen. Even if that does happen, what won’t change is the overall objective – to help retailers and their manufacturer partners succeed by offering the right selection of products that are marketed and merchandised based on a complete understanding of the consumers they are committed to serving.

This book, which explores both the state of and the state-of-the-art in category management, is for everyone with a vested interest in category management. It can serve such a broad audience because category management is about bringing a structured process to how executives think and make decisions about their businesses, no matter what information and information technology they have access to.

Editorial Reviews

Review

“It provides an insight into how they [companies such as Hershey and Hewlett-Packard] have used category management to succeed and how to apply their methods in your own organisation.” (Supply Management, April 2006)

From the Inside Flap

In recent years, new technologies, new approaches, and new research have significantly al-tered the category management landscape.

In addition to a comprehensive review of the discipline, Consumer-Centric Category Management offers guidance in the form of real success stories from top brands like General Mills, Chiquita, Hershey, and Hewlett-Packard. You’ll learn how they use category management to succeed and how you can apply their success to your own efforts.

Arguing that category managerstoo often neglect the most important part of the equation the consumer this indispensable guide helps marketers keep up with the evolution of category management without abandoning the proven basics. Marketers who want to win in today’s cutthroat marketplace should start here.

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