Wow! eBook
Connect with Your Team: Mastering the Top 10 Communication Skills
Author(s): Dennis E. Coates (Author), Meredith M. Bell (Author)
- Publisher: First Summit Publishing
- Publication Date: 24 July 2020
- Language: English
- Print length: 218 pages
- ISBN-10: 1734805110
- ISBN-13: 9781734805116
Book Description
“Connect with Your Team covers ten skills that make up the most important ingredient in any successful team: effective communication.” – Ken Blanchard, coauthor of The New One Minute Manager® and Leading at a Higher Level
The #1 issue identified in every workplace is always the lack of effective communication.
This book empowers leaders and coworkers to cultivate productive team relationships. It’s an unprecedented, practical step-by-step how-to guide for improving these 10 communication skills:
- Listen to understand
- Coach people to think for themselves
- Guide learning from experience
- Get buy-in for expectations
- Offer encouragement
- Express appreciation
- Give feedback constructively
- Accept feedback graciously
- Engage in dialogue
- Resolve conflict creatively
